DELIVERY

Please see below for our delivery options. If you can’t find what you’re looking for please call our friendly Customer Service Team on 01460 241800 (Monday – Friday 9 am – 5 pm).

Free UK Mainland Delivery over £100

Standard delivery to a UK mainland* address is FREE of charge for all orders over £100.

We aim to dispatch all orders within 1 working day. Orders sent using the Free Delivery service are usually delivered within 1-3 working days.

ORDERS PLACED ON A BANK HOLIDAY WILL NOT BE PROCESSED UNTIL THE NEXT WORKING DAY.

*Please note: Parcels sent to the following destinations may incur an additional charge: Isles and Scottish Highlands.

Standard UK Mainland Delivery below £100

Standard UK mainland* delivery for orders below £100 is £4.99 and we aim to dispatch all orders within 1 working day.

*Please note: Parcels sent to the following destinations may incur an additional charge: Isles and Scottish Highlands.

UK Next Day Delivery

Next Day delivery to mainland UK is available at £7.99 for orders received by 11.30 am (Monday to Thursday). The shipping cost will be clearly stated at the checkout stage.

Next Day delivery orders are sent using a courier next day delivery service.

Please note that orders placed on a Friday before 11.30 am will not be delivered until the following Monday. Orders placed after 11.30 am on a Friday will not be dispatched until the following Monday. ORDERS PLACED ON A BANK HOLIDAY WILL NOT BE PROCESSED UNTIL THE NEXT WORKING DAY.

(Customers are advised that Next Day delivery may not be available for orders to the Isle of Wight, Isles, Scottish Islands or BFPO addresses).

International Delivery

For delivery outside of the United Kingdom please contact our customer service team on +441460 241800 or email [email protected]

Collection

If you are local to our warehouse in Lopen, Somerset we are happy for you to collect your order and save paying any delivery charge.  We can also offer collection from our Taunton office.

Please phone us on 01460 241800 to arrange placing an order and collection.

Important Delivery Terms
  • Any items damaged in transit or any discrepancies with orders must be reported within 2 days of receipt so please check your delivery on arrival.
  • Order cut-off for Next Day Delivery service is 11.30 am (UK time). Orders placed after 11.30am will be treated, for the purposes of delivery, as having been placed the next working day.
  • Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after the dispatch cut-off time on Friday will not be processed until Monday.