DELIVERY

Please see below for our delivery options. If you can’t find what you’re looking for please call our friendly Customer Service Team on 01460 241800 (Monday – Friday 9 am – 5 pm).

Free UK Mainland Delivery over £100

Standard delivery to a UK mainland* address is FREE of charge for all orders over £100.

Orders received by 2 pm will be dispatched the same working day. Orders sent using the Free Delivery service are usually delivered within 2-3 working days.

*Please note: Small parcels under 2 KG will be sent free of charge to the following destinations: Isles and Scottish Highlands. Heavier parcels will incur shipping charges once the delivery address has been added at the checkout stage.

Standard UK Mainland Delivery below £100

Standard UK mainland* delivery for orders below £100 is £3.99 and orders received by 2 pm will be dispatched the same working day.

*Please note:  Heavier parcels being delivered to Isles and Scottish Highlands will incur shipping charges once the delivery address has been added at the checkout stage. This is due to the price the couriers charge us and unfortunately we currently cannot offer an alternative for heavier items.

UK Non-Mainland Delivery

Standard UK non-mainland delivery to Isles ad Scottish Highlands for small parcel orders below £100 is £3.99. Small parcel orders above £100 will be sent free of charge. Orders received by 2 pm will be dispatched the same working day.

*Please note: Heavier parcels (over 2 KG) to the following locations: Isles and Scottish Highlands will incur shipping charges once the delivery address has been added at the checkout stage. This is due to the price the couriers charge us and unfortunately we currently cannot offer an alternative for heavier items.

Unfortunately we are currently unable to deliver to Northern Ireland or the Channel Islands.

 

UK Next Day Delivery

Next Day delivery to mainland UK is available at £7.99 for orders received by 2 pm (Monday to Thursday). The shipping cost will be clearly stated at the checkout stage.

Next Day delivery orders are sent using a courier next day delivery service.

Please note that orders placed on a Friday before 2 pm will not be delivered until the following Monday. Orders placed after 2 pm on a Friday will not be dispatched until the following Monday.

(Customers are advised that Next Day delivery may not be available for orders to the Isle of Wight, Isles, Scottish Islands or BFPO addresses).

Saturday and Sunday delivery is available at £14.99 for orders placed by 2 pm on a Friday. Please note that orders are not dispatched on weekends. Orders placed on a Saturday or Sunday will not be dispatched until the following Monday.

International Delivery

For delivery outside of the United Kingdom please contact our customer service team on +441460 241800 or email [email protected]

Collection

If you are local to our warehouse in Lopen, Somerset we are happy for you to collect your order and save paying any delivery charge.  We can also offer collection from our Taunton office.

Please phone us on 01460 241800 to arrange placing an order and collection.

Important Delivery Terms
  • Any items damaged in transit or any discrepancies with orders must be reported within 2 days of receipt so please check your delivery on arrival.
  • Order cut-off for all delivery services is 2 pm (UK time). Orders placed after 2 pm will be treated, for the purposes of delivery, as having been placed the next working day.
  • Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 2 pm on Friday will not be processed until Monday.

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